bdtk7's Privacy Policy
This document explains in detail how your personal information is collected, stored, and protected on the bdtk7 platform.
This Privacy Policy ("Policy") applies to all users of the bdtk7 platform. By creating an account or using the platform, you are considered to have agreed to this Policy. We take your privacy very seriously and are always committed to ensuring the security of your information.
This Policy may be updated from time to time. If there are significant changes, we will notify you by email. You are advised to review this page regularly.
Information We Collect
bdtk7 collects the following types of information to improve your platform experience and provide secure services:
Personally Identifiable Information
Information you provide when registering an account includes:
- Full name and date of birth
- Email address and mobile number
- Address and national ID details (for identity verification)
- Payment method details (bKash, Nagad, Rocket, or bank account details)
Activity-Related Information
Information collected automatically while using the platform:
- IP address and device type
- Browser information and operating system
- Platform login time and session duration
- Game play history and transaction records
- Information collected from cookies and similar tracking technologies
Purpose of Using Your Information
bdtk7 uses your information only for specific and legitimate purposes. The main purposes for which we use your information are outlined below:
2.1 Service Delivery and Management
Your information is used to create, verify, and manage your account; to process financial transactions (deposits and withdrawals); to provide bonuses and promotional offers; and to personalise your service experience.
2.2 Security and Fraud Prevention
To maintain platform security and prevent illegal activities such as unauthorised access, fraud, and money laundering, bdtk7 may analyse your information. This process is essential to protect the interests of all users.
2.3 Customer Service Improvement
Our 24/7 support team may view your account information and activity history to resolve your issues quickly. This is used solely for support purposes and is handled under a strict privacy policy.
2.4 Communications and Notifications
Your email address and mobile number may be used to send important account updates, transaction confirmations, and relevant information based on your interests. You may request to stop receiving marketing notifications at any time.
Information Sharing and Third Parties
bdtk7 does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:
3.1 Payment Processors
Necessary transaction information is shared with the relevant financial institutions to operate payment methods such as bKash, Nagad, Rocket, and bank transfers. This information is used solely to complete the payment process.
3.2 Technology and Service Providers
Technology partners that assist in operating the platform, such as server hosting providers and game software suppliers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, and others), may access limited data to the extent necessary.
3.3 Legal Obligations
In response to a court order or a lawful request from a government authority, bdtk7 may be required to provide necessary information in order to comply with the law.
Data Security and Protection
bdtk7 takes industry-standard technical and organisational measures to ensure the security of your information.
SSL Encryption
Our platform uses 256-bit SSL encryption, which keeps your data transfers fully secure.
Secure Servers
Your data is stored in secure, controlled data centres with multiple layers of security to prevent unauthorised access.
Access Control
Only authorised staff, in their required roles, may access specific user information, and every access is logged.
4.1 Password and Account Security
Your account password is stored using strong hashing algorithms — bdtk7 can never see your password directly. For your own security, you are advised to:
- Use a strong and unique password
- Do not share your password with anyone
- If you log in on a public device, log out at the end of your session
- If you notice any suspicious activity, contact bdtk7 support immediately
Cookies and Tracking Technologies
5.1 What Are Cookies and Why Are They Used
Cookies are small text files stored on your device and used to improve your experience when visiting the platform. bdtk7 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and operate core platform functionality.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To monitor and improve platform performance.
5.2 Cookie Control
You can choose to accept or reject cookies from your browser settings. However, please note that disabling essential cookies may prevent you from using some important features of the platform.
Your Rights and Choices
As a bdtk7 user, you have certain rights over your own information. We respect these rights and make it easy for you to exercise them.
6.1 Right to Access Your Information
You have the right to request to see what information bdtk7 holds about you. To make this request, email [email protected].
6.2 Right to Correct Your Information
You have the right to request correction of any incorrect or incomplete information stored in your account.
6.3 Right to Opt Out of Marketing Notifications
If you do not want to receive promotional emails or messages, you may request to stop them at any time. Let the support team know and they will process it.
6.4 Right to Close Your Account
You may close your account. However, some information may be retained for a specified period due to financial and legal obligations.
Data Retention Period
7.1 Active Accounts
bdtk7 retains your information for as long as your account remains active. This information is necessary to provide you with the best service and to accurately maintain your transaction history.
7.2 Closed Accounts
Even after an account is closed, some information may be retained for a specified period for legal, regulatory, and business reasons. Once that period ends, the information is securely deleted or anonymised.
7.3 Backup Systems
bdtk7 creates regular backups to protect data and prevent unexpected loss. Information in the backup system is deleted within a defined timeframe.
Minors' Privacy
8.1 Age Restriction Policy
bdtk7 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
If we become aware that information from a minor has been collected, we will delete that information immediately and close the associated account. If parents or guardians have any concerns, please contact us at [email protected].
Policy Changes and Updates
9.1 Notice of Changes
bdtk7 reserves the right to update this Privacy Policy at any time. If there are significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A notification will be displayed when you access the platform
- The date of the change will be noted at the top of this page
9.2 Continued Use of the Platform After Changes
If you continue to use the platform after being notified of a policy change, you will be considered to have agreed to the updated policy. If you do not agree to the changes, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team:
Live Chat
Our support team is available 24/7 in Bengali and English. Log in to the platform to start a chat directly.